Username or Password forgotten?
If you forgot your credentials or you get the error message that they are incorrect, please, click on the button:
Le credenziali vi verranno recapitate all’indirizzo mail inserito nella vostra scheda anagrafica.
If you need to add/change the email address and you currently can loginthe portal, please, proceed as follows :
If you need to update the email address in your profile but are unable to access the portal, please request the change using this form.
If you would like to join a public negotiation (open negotiation), please, follow this procedure:
The event will now be forwarded to the area called My RfIs/My RfQs, you will be able to download the documentation and use the messages tool to ask for clarifications to the buyer.
If you need to reject and invitation to an RfI/RfQ, please, proceed as follows:
If you cannot find the button Decline, please, click on the three dots, click on Delete My Response, click on Decline to Respond
If you need to send or read a message on the portal you should proceed as follows:
This works exactly as an email message.
If you received an invitation to a specific online event on the portal, you should proceed as follows:
Click on Register Now, read and Accept the User Agreement to proceed with the registration.
If you need to add the Categories to your profile, proceed as follows:
If you need to update some info/documents, please, proceed as follows:
Se dovete aggiornare dei dati/documenti di qualifica e NON c'è modifica all'interno delle categorie, occorre verificare di avere l'istanza sbloccata come segue:
Se dovete aggiornare dei dati/documenti di qualifica ma NON c'è modifica all'interno delle categorie, e nemmeno una stringa in aggiornamento dati di iscrizione, occorre chiedere lo sblocco dell'istanza come segue:
Una volta sbloccati, accedete di nuovo all'area albofornitori-gestione dati, aggiornamento dati di iscrizione e procedete col rinnovo.
If you need any clarification regarding the Supplier Register contents, please, proceed as follows:
Alla fine di ogni selezione ci sarà la nota: If the directions given are not helpful, please, complete the following online form. All fields marked with an asterisk (*) are required
If the directions given are not helpful, please CLICK HEREI for additional support via chat or webform.
(Monday – Friday: 09.00 – 18.00) Phone: +39 02124121303 +49 8007244883 for call from Germany or Austria +39 0200704241 for English language assistance Online assistance request