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Alperia,
reimagining energy

Suppliers' Login

Username or Password forgotten?

Register Now

Online assistance

If you forgot your credentials or you get the error message that they are incorrect, please, click on the button:

  • Username or Password forgotten?
  • if you need to recover your Username click on Forgot Username and type the email address registered in your account
  • if you need to recover your Password type the Username and the email address registered in your account

Le credenziali vi verranno recapitate all’indirizzo mail inserito nella vostra scheda anagrafica.

If you need to add/change the email address and you currently can loginthe portal, please, proceed as follows :

  • access the portal with your credentials
  • click on the name and surname of he Superuser at the top right of the page
  • click on User Profile in the drop-down menu
  • click on Edit
  • update the profile as needed and click on Save

If you need to change the email address in the profile area, but you CANNOT access the portal, please, attach your request with your digital signature to the following form.

If you would like to join a public negotiation (open negotiation), please, follow this procedure:

  • access the portal using your credentials
  • click on RfQ (Request for Quotation) or on RfI (Request for Information)
  • click on RfQs/RfIs Open to All Suppliers
  • click on the row of the event you would like to join
  • click on "Express interest"

The event will now be forwarded to the area called My RfIs/My RfQs, you will be able to download the documentation and use the messages tool to ask for clarifications to the buyer.

If you need to reject and invitation to an RfI/RfQ, please, proceed as follows:

  • access the portal using your credentials
  • click on RfQ (Request for Quotation) or on RfI (Request for Information)
  • click on the Event you would like to reject
  • click on Decline to Respond

If you cannot find the button Decline, please, click on the three dots, click on Delete My Response, click on Decline to Respond

If you need to send or read a message on the portal you should proceed as follows:

  • access the portal using your credentials
  • click on RfQ (Request for Quotation) or on RfI (Request for Information)
  • click on the Event
  • click on Messages (create Message or Received Messages).

This works exactly as an email message.

If you received an invitation to a specific online event on the portal, you should proceed as follows:

  • access the portal using your credentials
  • click on RfQ (Request for Quotation) or on RfI (Request for Information)
  • click on the online event you have been invited to
  • download the tender documents, available in the Buyer Attachments tab
  • click on Create Response and on Edit Response
  • complete all the mandatory filelds marked with the red asterisk
  • save frequently while working in the response pages
  • click on Save and Continue to stay in the response page. Click on Save and Return to go back to the previous page
  • when your offer will be complete, please, click on SUBMIT RESPONSE
  • after you published, just if requested, download the pdf format of the envelopes, apply your digital signature and upload the signed envelopes back on the portal

Click on Register Now, read and Accept the User Agreement to proceed with the registration.

If you need to add the Categories to your profile, proceed as follows:

  • access the portal using your credentials
  • click on My Categories
  • click on Add Category
  • expand All to see all available Categories
  • select all necessary Categories
  • click on Confirm
  • complete all the mandatory fileds in the online form. When complete, a blue checkmark will appear

If you need to update some info/documents, please, proceed as follows:

  • access the portal using your credentials
  • click on My Categories
  • cliccare sulla riga di una categoria
  • verificare di avere MODIFICA in alto a destra
  • click on Edit Button if available, update the questionnaire and click on Save

Se dovete aggiornare dei dati/documenti di qualifica e NON c'è modifica all'interno delle categorie, occorre verificare di avere l'istanza sbloccata come segue:

  • tornare nel menu principale e cliccare su albofornitori-gestione dati, aggiornamento dati di iscrizione,
  • se siete sbloccati trovate una stringa con la ragione sociale della stazione appaltante, cliccateci sopra,
  • cliccate sulle stringhe delle categorie e in alto a destra trovate MODIFICA
  • DOPO aver fatto tutte le modifiche cliccate su invia form di categoria al valutatore

Se dovete aggiornare dei dati/documenti di qualifica ma NON c'è modifica all'interno delle categorie, e nemmeno una stringa in aggiornamento dati di iscrizione, occorre chiedere lo sblocco dell'istanza come segue:

  • nel menu principale cliccare su albofornitori-gestione dati, istanza di iscrizione,
  • click on the row just under the Evaluator Company name,
  • click on Messages
  • crea click on Messageso

Una volta sbloccati, accedete di nuovo all'area albofornitori-gestione dati, aggiornamento dati di iscrizione e procedete col rinnovo.

If you need any clarification regarding the Supplier Register contents, please, proceed as follows:

  • nel menu principale cliccare su albofornitori-gestione dati
  • cliccare su istanza di iscrizione
  • click on the row just under the Evaluator Company name
  • cliccare su click on Messages, e su crea click on Messageso

Alla fine di ogni selezione ci sarà la nota:
If the directions given are not helpful, please, complete the following online form.
All fields marked with an asterisk (*) are required

If the directions given are not helpful, please, complete the following online form.

All fields marked with an asterisk (*) are required


Assistance

(Monday – Friday: 09.00 – 18.00)
Phone: +39 02124121303
+49 8007244883 for call from Germany or Austria
+39 0200704241 for English language assistance
Online assistance request

Documents

  • Provisions for registration on the Portal
  • Operating instructions for registration on the Portal
  • Requirements for registration

Sito istituzionale: www.alperiagroup.eu

Requisiti di sistema